Help & support · Privacy policy
Terms of use
1. Provider and scope
Harbor Grove Apps provides Product Document Manager for Wix stores. Contact: harborgroveapps@gmail.com, P.O. Box 490, Skippack, PA 19474, United States.
These terms apply to authorized use of Product Document Manager and its help pages. Wix’s own terms apply separately to Wix services. Use the app only if you are authorized to act for the store and provide the documents you upload.
2. What the app does
The app helps merchants organize public product PDFs, assign one document to multiple products, replace a shared file, retain earlier versions, track required document types and import assignments. The current development alpha uses manual catalog synchronization and supports visible products. Its current upload ceilings are 20 MB per PDF and 200 MB per store, including retained versions. These are maximums, not reserved capacity; available storage and backup safeguards can prevent further uploads earlier.
The app is still being tested. Features, limits and availability may change. It is not a document-content validator, legal-compliance checker, malware scanner, or service for selling protected digital downloads. A report of missing documents reflects requirements selected by the merchant; it does not establish what documents a product is legally required to include.
3. Your documents and responsibilities
You retain your rights in uploaded content. You give Harbor Grove Apps the permission needed to store, copy for backup, process and deliver that content to operate the service as described in the privacy policy. This does not transfer ownership of your documents.
Upload only files you have the right to share publicly. Do not upload confidential information, malicious files, unlawful content or content that infringes someone else’s rights. Review document accuracy, product assignments and replacement previews before confirming changes. Replacing a shared document updates its active assignments.
Keep your own copies of important documents. Do not attempt to access another store’s records, bypass access controls or interfere with the service. We may restrict an installation to address abuse, security incidents or a legal requirement. Where practical, we will explain the restriction and how to contact support.
4. Public downloads and removal
Current PDFs assigned to eligible products are publicly downloadable without a shopper account. You are responsible for choosing material suitable for public sharing. Removing a link or uninstalling cannot recall copies that someone has already downloaded or saved elsewhere.
To stop using the app, remove it through Wix. After a verified removal notification, the app disables that installation’s document delivery and dashboard access. Library retention, backups and recovery are described in the privacy policy. Reinstallation recovery requires support during this alpha and is not guaranteed after the retention period expires.
5. Fees
Subscription checkout is handled by Wix. The Standard offer is $6.99 USD monthly or $83.88 USD billed yearly, with an eligible 14-day trial. Taxes may apply; Wix checkout shows the applicable total, term and trial eligibility before you subscribe. An eligible trial renews into the selected recurring term unless canceled through Wix. Controlled test plans may display different test amounts and a disclosed card-validation transaction; test prices are not the public offer.
Manage cancellation in Wix’s Premium Subscriptions. Renewal cancellation does not remove access while Wix still reports the qualifying subscription active. Follow the exact cancellation notice Wix displays; a trial cancellation may take effect immediately. Harbor Grove Apps does not collect card details through Product Document Manager.
After a subscription ends
When Wix confirms a previously active subscription or trial has ended, uploads and editing pause. Existing product PDFs remain available to shoppers, and the owner can view, download and export the library, for 30 days from our verified status change. The dashboard displays the cutoff date. Re-subscribe before cleanup to keep the library and resume editing.
After this period, public document links stop working and the library, retained PDF versions, assignments and activity are removed from active storage. Cleanup runs hourly and requires a fresh status check; verification or processing failures may delay it. A temporary Wix verification failure does not begin a new deletion period. Re-subscription after cleanup starts an empty library. Private backups expire separately as described in our privacy notice. Support and privacy-request contact remain available regardless of subscription status.
Removing the app immediately disables its document links under the separate removal policy. Existing development libraries are not retroactively assigned a subscription deletion deadline. During controlled testing, the dashboard identifies sites whose document access remains unchanged while billing is being tested. This is not a public marketplace launch.
6. Privacy and support
The privacy policy explains data handling, providers, retention and requests. Contact support using the help page. Do not send passwords, access tokens or signed dashboard links. The current alpha has no promised response-time or availability guarantee.
7. Changes and applicable rights
We may update these terms and will publish an effective date with the new version. Material changes will be highlighted through the app or another appropriate notice before taking effect, with additional notice or consent where required. Nothing in these terms is intended to remove rights that applicable law does not allow to be waived.